🌍 Shipping That Respects the Planet

At Mellora, we believe better setups shouldn't come at the planet's expense. That’s why we’ve designed our delivery system to be efficient, not rushed — helping reduce unnecessary emissions and packaging waste.

🚚 Delivery Time

We ship with sustainability in mind. Orders typically arrive within 7–14 days after purchase. This slightly slower delivery model helps us consolidate shipments, reduce carbon output, and keep your impact lighter on the planet.

💸 Shipping Cost

Always free. You shouldn’t have to pay extra to receive products that respect both your body and the earth.

📦 Shipping Method

Your order will be sent via a trusted courier partner and will require a signature upon delivery to ensure it reaches you safely.

📍 Tracking Information

Once your order ships, we’ll send you a tracking number so you can follow your delivery journey in real time.

✏️ Need to Change Delivery Details?

If you need to update your delivery address, contact us as soon as possible. While we’ll do our best to help, changes aren’t guaranteed once an order is in transit.

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🔁 Return Policy

We want you to love your setup — but if it’s not quite right, we’re here to help.

⏳ Return Window

You have 14 days from delivery to request a return.

✅ Return Eligibility

Products must be:

• Unused and in original condition

• Returned with original packaging, tags, and labels

📩 How to Return

Reach out to our customer service team with your order number and reason for return. We'll guide you through the next steps.

💳 Refunds

Once your return is received and inspected, refunds will be processed within 14 days and issued to your original payment method.

📦 Return Shipping Costs

If your item arrives damaged or defective, return shipping is on us. Otherwise, return shipping costs are the responsibility of the customer.